• The product is only compatible with gas hobs, not compatible with induction hobs.
  • Do not put the cookware in the dishwasher nor the microwave.
  • Do not use the cookware when the handle or the knob have cracks or chips.
  • Place the cookware on the center of hob ring and select the appropriate gas flame size so that the heat or gas flame touches only the bottom of the cookware and does not climb up the sides of the pan.
  • Make sure that an appropriate gas hob is selected which fits the size of the pot and the cookware is placed steadily.
  • Be advised to fill water less than 70% of its capacity to avoid the water from overflowing.
  • Place the handle vertically when boiling water. It prevents getting burnt or causing damages on the handle.
  • Never let cookware boil dry or leave an empty piece of cookware on a heated ring or gas flame. It may cause damage on the product or result in a fire hazard.
  • Do not touch the cookware while or right after heating, especially children. There is a burn hazard.
  • The handle or the knob can get hot while and after boiling.
  • Wait for 15 seconds until pouring water after boiling.

Before First Use

  • Remove all packaging materials, labels, stickers and tags.
  • Make sure the knob is firmly fixed and there’s no cracks or chips.
  • Wash cookware in warm water with dish soap, then rinse and dry thoroughly using a soft cloth or paper towel.
  • Should you have any concerns about the cookware, please contact us at before using the product.

For a Long-lasting Use

  • For daily care, clean the cookware in warm water with dish soap and a non-abrasive sponge then rinse and dry thoroughly (Scouring pads or cookware cleanser are not recommended).
  • Be sure to use the pot for only boiling water. Boiling other liquid may result in discolouration and corrosion.
  • Avoid using ionised alkaline water in order to prevent corrosion.
  • Never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes of temperature may cause metal to warp.
  • Discolouration and white spots are not harmful for human bodies so pots can be used after they occur. They can be removed by gently boiling two to three teaspoon of lemon juice or white vinegar to each quart of water in the pan for 5 to 10 minutes (ensure the kitchen is well-ventilated) and rubbing softly with a non-abrasive sponge. 
  • Some knobs are attached with screws that may loosen over time due to the continual heating and cooling of the fixing. If it occurs, they should be carefully retightened. Do not over tighten, as this could result in damaging the cookware.